— TERMS & CONDITIONS —
(Full Content)
1. Introduction
Welcome to SAI SURYA NETRA SEVA, a healthcare service provider specializing in eye care services. These Terms & Conditions (“Terms”) govern your access to and use of our services, including website access, communication via WhatsApp Official API, RCS messaging, and any related services offered by SAI SURYA NETRA SEVA.
By accessing or using our services, you agree to comply with these Terms. If you do not agree, you must not use our services.
2. Definitions
- “Company” / “We” / “Us” / “Our” refers to SAI SURYA NETRA SEVA.
- “User” / “You” / “Your” refers to any individual accessing or using our services.
- “Services” means eye care services, consultations, appointment booking, and communication via WhatsApp and RCS.
- “Platform” refers to our website, messaging systems, and digital interfaces.
- “Third Party Services” means services provided by external partners such as Meta, telecom operators, or payment gateways.
3. Acceptance of Terms
By using our services, you confirm that you have read, understood, and agreed to these Terms. Continued use constitutes ongoing acceptance of updates.
4. Description of Services
SAI SURYA NETRA SEVA provides:
- Eye care consultations and treatments
- Appointment scheduling
- Patient communication via WhatsApp API and RCS
- Health-related notifications and reminders
We reserve the right to modify or discontinue services at any time without prior notice.
5. Eligibility
You must:
- Be at least 18 years old or use services under supervision
- Provide accurate information
- Use services lawfully
6. Account Registration
To access certain services:
- You may need to register or provide contact details
- You are responsible for maintaining confidentiality
- You agree to provide accurate and updated information
7. User Responsibilities
You agree:
- Not to misuse services
- Not to send unlawful, abusive, or misleading content
- To comply with applicable healthcare and communication laws
- Not to impersonate others
8. Payment & Billing Terms
- Certain services may be chargeable
- Payments must be made via approved methods
- All fees are non-refundable unless stated otherwise
- We reserve the right to revise pricing
9. Subscription Renewal & Termination
- Subscriptions (if applicable) may auto-renew
- You may cancel services at any time
- We reserve the right to terminate accounts for violations
10. Use of WhatsApp Official API & RCS
By engaging with our messaging services:
- You consent to receive messages via WhatsApp and RCS
- Messages will comply with Meta and telecom guidelines
- You can opt-out anytime
11. Message Delivery & Compliance Policy
- Delivery is subject to telecom/network conditions
- We comply with TRAI, Meta, and RCS policies
- Users must not misuse messaging channels
12. Intellectual Property Rights
All content including logos, text, and systems belong to SAI SURYA NETRA SEVA. Unauthorized use is prohibited.
13. Confidentiality
We maintain confidentiality of user data and medical information, except where disclosure is required by law.
14. Disclaimer of Warranties
Services are provided “as is” without warranties of any kind. We do not guarantee uninterrupted or error-free services.
15. Limitation of Liability
SAI SURYA NETRA SEVA shall not be liable for:
- Indirect or consequential damages
- Service interruptions
- Loss of data
16. Indemnification
You agree to indemnify us against any claims arising from your misuse of services.
17. Governing Law (India)
These Terms are governed by Indian laws. Jurisdiction lies in Ahmednagar, Maharashtra.
18. Changes to Terms
We may update these Terms periodically. Continued use means acceptance of changes.
19. Contact Information
SAI SURYA NETRA SEVA
Address: Sai Surya Netra Seva, Vardhaman Nagar, 2, Manik Chowk, Ahilyanagar, Ahmednagar – 414001
Phone: 9850865078
Email: saisuryaa85@yahoo.com